FAQ
Who do we serve?
Residents of Tillamook County.
Where is TFCC located?
Our main office is located at 906 Main Avenue in Tillamook. We also have a satellite location in Rockaway Beach. For more information click here.
What services does TFCC offer?
TFCC offers a wide range of services to address life issues and challenges and to support individuals and families to be self-sufficient in their communities. These services include strategies aimed at behavioral health concerns, addictions, and developmental disabilities.
What if I'm not sure what services I need?
You can call and arrange an appointment to talk with one of our counselors who will provide the information needed to determine if TFCC has services which will meet your needs. You may call TFCC at 503-842-8201 or toll-free at 1-800-962-2851.
What are the cost of services provided?
- While everyone is expected to contribute what they can to keep behavioral health services operating in Tillamook County, no one will be denied access to services due to an inability to pay. In some cases, services are covered by medical insurances and the Oregon Health Plan.
- There is a sliding fee scale availble based on family size and income.
- Visa and Mastercard are accepted. Contact TFCC for more information.
Are services available both in person and virtually?
Yes, services are available both in person and virtually. You can call and arrange to talk with a TFCC staff member who will provide you with more information about services in person and virtually.
What are TFCC's privacy practices?
Tillamook Family Counseling Center takes your personal privacy very seriously. To view our practices, choose from the following list of PDF files:
English – TFCC – Notice of Privacy Practices
Spanish – TFCC – Aviso de practicas de privacidad
What is TFCC's current compliance plan?
Current Compliance Plan
TFCC is committed to the highest levels of business ethics and compliance with the laws and regulations that govern the services we provide. You may read the current compliance plan here:
English- TFCC’s Current Compliance Plan
Spanish- Plan de cumplimiento actual
Confidential Report Form
You may complete a Confidential Report Form (available soon) and submit it to TFCC’s Compliance/Privacy Officer, Tim Timmons. Additionally, you may contact TFCC’s Confidential Reporting Hotline at 1-833-376-0236 or the U.S. Dept. of Health and Human Services/ Office of Inspector General at 1-800-HHS-TIPS.